Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
great location
friendly staff
starting to show age
could have been cleaner
8.4/10
Great
Rooms
7.7
Location
8.7
Service
9.0
Dining
7.7
Guest reviews
8.4/10
based on 3 reviews
8.2
8.2/10 based on 1440 reviews
Ken
United Kingdom,
February
2024
8.0/10
The hotel is in a great location by the Brisbane river, offering easy access to the city center and South Bank. The rooms were spacious and had all the necessary amenities, though they could have been cleaner. The service was excellent, with staff being very friendly and helpful. The dining options were basic but satisfactory. The hotel facilities were in good condition, making for a comfortable stay overall.
Rooms
7.0
The rooms were a really good size and equipped with everything we needed, but starting to show age and could have been cleaner, especially the floors.
Service
9.0
The staff were excellent at addressing our requests promptly and were very friendly and helpful, providing recommendations for places to visit with our children.
Location
9.0
The location was amazing, with the free ferry boat access to the city center and South Bank right at our doorstep. It was a bit of a walk to the Bus Stand but close to everything, making it even better.
Dining
7.0
The dining experience in the restaurant was basic but met my simple needs for breakfast. The chef did an excellent job, and homemade organic products were a nice touch.
Facilities
8.0
The hotel facilities were good, with everything we needed for a comfortable stay.
great location
starting to show age
Carl
United Kingdom,
September
2023
9.0/10
My stay at the hotel was simply fantastic. The rooms were above average, providing all the essentials for a comfortable short stay. They were not only clean but also incredibly comfy, featuring 2 bedrooms, 2 bathrooms, and a spacious kitchen/living area. The staff was friendly and the service efficient. The location was brilliant with convenient access to public transport and nearby amenities. However, there was some noise from Storey Bridge traffic. The dining experience was delightful with homemade organic products and complimentary continental breakfast. The facilities were top-notch, making my stay even more enjoyable.
Rooms
9.0
The rooms were clean and comfortable, exceeding my expectations for a short stay.
Service
9.0
The staff was not only friendly but also very helpful, ensuring a pleasant experience throughout my stay.
Location
8.0
The hotel's location was brilliant, offering easy access to nearby amenities and public transport, albeit with some noise from Storey Bridge traffic.
Dining
9.0
The dining experience was excellent, with complimentary continental breakfast and delightful homemade organic products.
Facilities
10.0
The hotel's facilities were outstanding, adding great value to the overall stay.
comfortable rooms
traffic noise
Neville
United Kingdom,
May
2023
8.0/10
The hotel is conveniently located in Kangaroo Point, ideal for attending events at the GABBA while enjoying a quieter stay away from the city. The rooms, though in need of upgrades, offer basic comfort with well-equipped kitchenettes. The service is excellent, with attentive staff resolving any issues promptly. The location's proximity to the main arterial roads makes traveling easy, and the spacious units provide a relaxing stay with great facilities. However, the dining options, while tasty, are a bit on the pricey side.
Rooms
7.0
The rooms, though in need of upgrades, provide basic comfort with well-equipped kitchenettes.
Service
9.0
The service is excellent, with attentive and helpful staff addressing any concerns promptly.
Location
9.0
The location is fantastic for easy travel, close to the main Brisbane CBD but away from the city hustle. Easy access to facilities and the free city hopper ferry.
Dining
7.0
The dining experience, though tasty, leans towards the pricey side.
Facilities
8.0
The facilities offer great amenities and spacious units for a comfortable stay.